To keep your user account safe, the password reset process includes several steps so that no one but you can complete the process.
1. Click this link. It should open in a new tab or window so that you can continue to follow these instructions.
2. On the password reset request page, enter your email.
3. Find the email and click the link inside the email. Please note that if you If you make multiple password reset requests, only the most recent one is valid. Also, password reset links expire after 24 hours.
4. The link will bring you to a page to enter your new password.
5. Put in a password with all of those characteristics that make it strong, and the website will display a green box with the word Strong.
6. Click the blue Reset Password button to save your new password. The website will tell you that it has been reset.
7. Click the link to go to the login page, and use your new password to log in.
If you have any trouble, please get in touch.